Payment Methods

Payment is made through PJSC SBERBANK using bank cards of the following payment systems:
• WORLD (place the MIR logo);
• VISA International (place VISA International logo);
• Mastercard Worldwide (place Mastercard Worldwide logo);
• JCB (place JCB logo).
For payment (entering your card details) You will be redirected to the payment gateway of PJSC SBERBANK.

Connection with the payment gateway and transfer of information is carried out in
secure mode using the SSL encryption protocol. If your bank
supports secure online payment technology Verified By Visa, MasterCard
SecureCode, MIR Accept, J-Secure, to make a payment, you may also need to enter
special password.

This site supports 256-bit encryption. Privacy Reported
personal information is provided by PJSC SBERBANK. The information entered will not
provided to third parties, except in cases, stipulated by the legislation of the Russian Federation.
Payments by bank cards are carried out in strict accordance with
requirements of MIR payment systems, Visa Int., MasterCard Europe Sprl, JCB.

Cancellation policy

Free cancellation, in case of cancellation no later than 24 hours before check-in by booking.

In case of non-arrival of the guest or late cancellation of the reservation less than, than for 24 hours before arrival, payment for the service of booking a room in the amount of one night's stay is charged.

Return of transferred funds, made to your bank account within 5-30 working days (term depends on the bank, who issued your bank card).